Our Story

Built on Legacy.
Delivering Results.

Queen & Briggs Consulting exists because two extraordinary women showed me what it looks like to transform everything with nothing but discipline, determination, and refusal to stop. Everything I've built since is an attempt to honor what they gave me.
Kimberly M. Hicks, Founder of Queen & Briggs Consulting
Kimberly M. Hicks
Founder & Principal — Queen & Briggs Consulting

Before I tell you a single thing about my credentials, I want you to know where I come from. Because the drive that produced 1,050% delivery improvement didn't come from a business school. It came from watching two fearless women build everything from nothing.

I grew up understanding that mediocrity wasn't an option — not because anyone told me that, but because I watched what my grandmothers accomplished with so much less. Their sacrifice made anything less than excellence feel like ingratitude.

"I come from women who had to. That's the only answer I need when someone asks why I work as hard as I do."

After 20+ years transforming technology delivery at The Walt Disney Company — governing $762M portfolios, deploying GenAI in production, and earning two CIO/CTO Awards — I founded Queen & Briggs to bring that same discipline to organizations navigating their own hard times.

Named for Two Women Who Never Stopped.

Queen Miles Hicks
Queen Miles Hicks
Paternal Grandmother

A sharecropper who raised 14 children. When her kids had to work the farm instead of attending school, Queen didn't mourn what she couldn't change. She poured everything into ensuring the next generation would have opportunities she never did.

My father was one of those 14. He earned Cs because he was working a farm to survive — not because he wasn't brilliant. Growing up, I thought about that every single time I looked at my own report card. If he could do that under those conditions, I had no excuse for anything less than excellence.

Her sacrifice made mediocrity unacceptable. It still does.
Ruth Briggs Wilks
Ruth Briggs Wilks
Maternal Grandmother

Started as a maid with an 8th-grade education. Built a beauty salon, then a barber shop, then real estate investments. In 1963, my grandfather died in a trucking accident. Ruth — now a widow and single mother — kept building.

She became the bank for Black families in Emporia, Virginia when real banks wouldn't serve them. She paid for college for multiple family members. She helped me buy my first home. She survived cancer. She worked until she was 88 years old.

"I learned everything from my Grandmom Ruth. The delivery excellence. The drive. The never giving up. That's 100% her."

What I Brought to Fortune 500 Scale.

I joined Disney as a technology leader and spent 20+ years turning the standards I inherited into results at enterprise scale. As Director of Technology PMO within Disney's Enterprise Technology & Data organization, I governed $762M portfolios spanning 200+ programs.

I didn't just manage programs. I transformed how Disney's technology organization executes — deploying GenAI project management agents in production, establishing OKR frameworks that actually drive executive decisions, and building PMO operating models that outlasted my direct involvement.

Before Disney, I led platform transformations at Nielsen supporting $3.5B portfolios, managed data center migrations protecting ~$60M/hour in sales with zero business impact, and launched mobile commerce platforms generating $1.4M/month in incremental revenue.

The numbers are impressive. But what they represent is the spirit of two women who showed me that transformation under pressure isn't just possible — it's the only acceptable outcome.

Kimberly M. Hicks

Credentials & Experience.

Education
  • M.S., Management Information Systems & Data AnalyticsBellevue University
  • B.S., Computer Information SystemsUniversity of Tampa
Certifications
  • PMPProject Management Professional
  • ITILIT Infrastructure Library
  • CSMCertified Scrum Master
  • CSPOCertified Scrum Product Owner
Career
  • Director, Technology PMODisney Enterprise Technology & Data
  • Technology LeaderDisney Experiences Technology
  • Director, Data Engineering Technology PlatformsNielsen

Awards & Honors.

2022
Disney Enterprise Technology & Data CIO Excellence Award
The Walt Disney Company
2017
Disney Experiences Technology CTO Award
The Walt Disney Company
2013
Disney Performance Award — KMTC Data Center Migration
The Walt Disney Company
Multiple Years
Gold Performance Awards
Nielsen

Ready to Work With
Queen & Briggs?

If your execution isn't matching your ambition, let's change that. Because if my grandmothers could transform everything with limited resources, your organization can too.

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